Introduction

In a world increasingly reliant on technology, CCTV systems have become a key tool for ensuring safety and deterring crime. At G.A. Sarpong & Co., we use CCTV to enhance the security of our clients, staff, and premises. However, the use of surveillance also comes with legal responsibilities, particularly under Ghana’s Data Protection Act, 2012 (Act 843).

Why We Use CCTV

CCTV is used:

  • To safeguard individuals on our premises

  • To deter and investigate theft, threats, or misconduct

  • To maintain a safe and secure environment

Our goal is to balance security with your right to privacy.

What the Data Protection Act Says

The Data Protection Act, 2012 (Act 843) governs how personal data—like CCTV recordings—is collected, used, and protected in Ghana.

Under this law:

  • CCTV footage qualifies as personal data when individuals are identifiable.

  • Organizations must notify individuals that surveillance is taking place.

  • Data must be processed fairly, lawfully, and for specific purposes.

Our Responsibilities as a Business

As a data controller, G.A. Sarpong & Co. is obligated to:

  1. Clearly notify individuals of surveillance (e.g., via signs).

  2. Secure the data to prevent unauthorized access or misuse.

  3. Retain footage only for as long as necessary, typically for legal or operational needs.

  4. Respond to subject access requests when individuals ask to view recordings involving them.

Your Rights as a Client or Visitor

As an individual captured by our CCTV system, you have the right to:

  • Be informed of the surveillance (transparency).

  • Request access to your personal data (within legal limits).

  • Know why and how your data is being used.

  • Request correction or deletion if your data is inaccurate or unlawfully stored.

?? Note: Access may be denied if it infringes on the rights of others or compromises a legal investigation.

Final Thoughts

CCTV systems are powerful tools, but they must be used responsibly. At G.A. Sarpong & Co., we are committed to upholding both security and data protection. If you have questions about how we handle your data, please contact our data protection team at admin@gasarpongandco.com.